Since instituting the Gastrend program we have realized tremendous increases in efficiency and information flow.
Gastrend has been called by our auditors as being the most comprehensive system they have ever worked on.
The service they provided us after the sale was, without question, excellent. The system is very complete, user-friendly, and diverse. We are very satisfied with the software system and especially with the people behind the system.
Eight years later and over 4 times larger, we continue to be completely satisfied with our decision to partner with Trendex. Team Trendex thoroughly understands our industry and consistenly delivers the information we need to run our business.
With thousands of gas cylinders in circulation, Trendex software helps us keep track of each and every cylinder with our large customer base.
The staff at Trendex is amazing. Any question or issue we have had has been handled quickly and professionally. And that doesn’t mean just Monday through Friday, 8 to 5.
The aspect of Trendex that most appeals to me…the fact that comprehensive technical support a phone call away…is not only possible with Trendex, but standard.
The hardware and software have proven to be highly reliable; we have never had a system failure. The system has only ever been offline for 15 minutes and even survived a direct lightning strike on our building.
We believe the Trendex system is a major contributor to the success of our business.
We feel that our business growth is matched by the support and the software updates that Trendex provides.